Our Commitment to Your Privacy
We acknowledge that our customers have a reasonable expectation of privacy and security regarding their affairs and we understand your need to protect your private information.
We therefore commit that any information you provide us in the course of your relationship with Yellow Hibiscus Tourism Advisors will be treated with the utmost privacy and security at all times.
How We Collect, Use and Retain Customer Information
We collect, use and retain customer information for a variety of purposes.Collection of some of this information is necessary for us to carry out our business activities and we use some of the information to match additional services from third party providers that may be of interest to our customers.
Some of the information we will collect about you is non-public personal information. Examples of this information are your name, address, social security number, and credit card information. We collect information to assist us in conducting business with you, to satisfy any legal reporting requirements, to assist us in improving our products and services and to understand your travel needs so we may continue providing you with excellent services and opportunities.
Maintaining Accurate Information
We have clear defined procedures to ensure that information held by us about you is accurate, current and complete, in accordance with commercial standards.
We will also commit to respond to your requests to correct inaccurate information in a timely manner.
Limiting Employee Access to Information
The nature of our business means that our employees will need to have access to your personal information. We have internal policies and procedures that govern how our employees can access this information. We commit to limit access to only those employees with a business reason to access information. All of our employees are made aware of the importance of adhering to our customer confidentiality procedures.
Our Security Procedures for Protection of Your Information
We maintain security standards and procedures that help to prevent unauthorized access to customer information that conforms to common industry practices. Personal information provided to us is protected through Secure Socket Layer (SSL) encryption. We reguarly update and test our security systems to improve the protection we provide our customers and to insure the integrity of our information.
Our Commitment on Disclosure of Your Information to Third Parties
We commit that we will not reveal non-public personal information about you to third parties for their independent use unless
(1) you have expressly requested or authorized it or;
(2) the information is necessary to complete a transaction which you have initiated or;
(3) the information is provided to a reputable credit bureau, agency or any other reputable firm or;
(4) such disclosure is otherwise lawfully required or permitted.
We do not share non-public customer information or non-public previous customer information with third party marketers. Although, we may offer you products and services from third party marketers, we will control the customer information we provide for the third party to make such offers.
We will not disclose any non-public customer information or non-public previous customer information with anyone with the exception of the above provisions in this paragraph and paragraph 8 below.
Maintaining Customer Privacy in Business Relationships with Third Parties
There are times when it may be necessary for us to provide your personal information to a party outside of Yellow Hibiscus Tourism Advisors with whom we conduct business. An example of such a third party is a vendor service company that we work with to provide tours, charters or other travel services.
We may disclose the following information to these third parties:
1) information we receive from you on applications or other forms, such as your name, address and credit card number; and
2) information about your transactions with us, or affiliates, such as information about where you are staying during your vacation. These third parties have agreed to safeguard any confidential information about you that they receive from us and they must abide by all applicable laws.
It is a strict Tour Collective policy to not knowingly solicit data from children.
Not Responsible for Links
This site has links to other web sites. We are not responsible for the privacy practices or the content of the linked web sites.
This Policy Is Subject to Change